I Healthy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. This Privacy Policy provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from December, 2023.
Information We Collect: Details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, other communication data. Information that you provide by filling in forms on our website, such as when you sign up to our newsletter, register for information or make a purchase. Information provided to us when you communicate with us for any reason.
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards.
Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to your advertisements that are tailored to your interests.
Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.
Payments
If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. The cardholder must retain a copy of transaction records and Merchant policies and rules. We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currencies).
Use of Cookies
On occasion, we may gather information about your computer for our services and provide statistical information regarding the use of our website to our advertisers. Such information will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. Similarly, to the above, we may gather information about your general internet use by using a cookie file. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. All computers have the ability to automatically accept or decline cookies. This can be done by activating the setting on your browser which determines how to deal with cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website. Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.
Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
To provide you with information requested from us, relating to our products or services.
To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
To meet our contractual commitments to you. To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you. Further, we may use your data so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We may contact you about these goods and services by any of the methods that you consented at the time your information was collected. Please be advised that we do not reveal information about identifiable individuals to our advertisers, but we may, on occasion, provide them with aggregate statistical information about our visitors.
Storing Your Personal Data
The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.
Disclosing Your Information
Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company, and its other subsidiaries (if any). We may also disclose your personal information to third parties:
Where we are legally required to disclose your information.
To assist fraud protection and minimize credit risk.
Access To Information
Should you wish to receive details that we hold about you please contact us using the contact details below.
Delivery
ihealthy.ae will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE. Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
Refunds
Cancellation refund is only under extenuating circumstance and upon approval of I Healthy Management. A two (2) weeks processing time with twenty percent (20%) cancellation fee will apply on the remaining number of days from the time of approval of the refund. Refunds will be done only through the Original Mode of Payment.
Website
This website is owned and managed by I Healthy. United Arab of Emirates is our country of domicile.
Contacting Us
We welcome any queries, comments, or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at info@ihealthy.ae
Your Consent
By using this site, you consent to the collection and use of information as outlined in the above documentation. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
